SHIPPING & RETURNS

Our guarantee is simple and straightforward. If something is wrong due to faulty workmanship, we take care of it.

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If for any reason you are not happy with your purchase, we are happy to accept returns (excluding shipping fees) for store credit. Simply return the unused item, in its original packaging, within 10 days with your receipt and proof of purchase in exchange for credit redeemable on our online store. You will be responsible for your return shipping costs.

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Please Note: Sales on special orders are final and may not be returned or exchanged.

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To return an item, please call us at (310) 804-6055 or email moonlite.couture@gmail.com for instructions.

For exchanges, please allow up to two weeks from our receipt of your request for the replacement product to ship. We recommend tracking and insuring the package before sending for your personal tracking purposes.